Data Controller: Lyarte, located at Princesa 31 Street, 2nd Floor, Door 2, 28008 Madrid, Spain, hereinafter referred to as THE WEBSITE MANAGER, and whose contact email is informacion@lyarte.com.
Data Collected on the Website and Purpose of Processing
- Name, surname, and email address in contact forms: To establish direct contact with THE WEBSITE MANAGER for inquiries, comments, suggestions, service or product requests, or any other information. Failure to provide the minimum necessary personal data will prevent THE WEBSITE MANAGER from responding to the request.
- Name and email address: To allow users to comment on the website blog.
- Name, surname, address, phone number, email address, tax identification number: This information is requested during the payment process for services to handle all customer-related transactions.
- Name, phone number, and email for newsletters: With the user’s express and voluntary consent, the website will collect the necessary information to send automated commercial newsletters with promotions and information about services and products offered by THE WEBSITE MANAGER.
- Email address: For access to the customer area, based on the information provided when creating the account.
If the user is under 16 years old, they must have authorization from their parents or legal guardians to provide their personal data. THE WEBSITE MANAGER is not responsible for verifying the user’s age, and therefore, is exempt from any responsibility if the user fails to comply with this requirement.
THE WEBSITE MANAGER will ensure that the use of the website, its contents, and the processing of personal data is done correctly. The user can always exercise their rights to access, rectification, cancellation, portability, erasure, or opposition in compliance with the relevant laws, by writing to the email address.
THE WEBSITE MANAGER will never share the personal data it holds with third parties, unless it is necessary to fulfill contracted services, send newsletters, comply with legal obligations, or manage the website, and appropriate confidentiality agreements will be put in place.
External links on the website have privacy policies that are separate from THE WEBSITE MANAGER. Access to these sites is the user’s responsibility, and they should familiarize themselves with the third-party policies before accepting them.
FORMS
The website includes four types of forms:
- Contact form: The user can use this form to communicate with THE WEBSITE MANAGER, for inquiries, comments, requests for a quote, service reservations, or exercising any rights they have. Failure to provide the minimum necessary personal data will prevent THE WEBSITE MANAGER from responding to the request. This processing is considered legitimate as part of a pre-contractual process.
- Advertising form: The user’s express and voluntary consent is requested to provide their data to THE WEBSITE MANAGER for the purpose of sending advertising and commercial information about services and products offered by THE WEBSITE MANAGER. These data are added to an automated email marketing file.
- Blog comment form: To avoid spam, inappropriate messages, and ensure proper tracking, the user’s name, email, and website are requested to identify them in blog comments. These data will be visible to other website users. If the user does not want the data to be visible to others, they must contact THE WEBSITE MANAGER by email.
- Service request form: The user’s data is requested to process the services requested. This data is stored by the website’s server for legitimate contract-based processing.
DATA PROCESSORS
THE WEBSITE MANAGER requires third-party support to properly offer services and products. Confidentiality agreements are signed with these parties, and compliance with personal data protection regulations is verified.
The data provided to these third parties cannot be used for purposes not authorized by the data subject.
In accordance with information and transparency principles, the third parties are as follows:
- Zapier: A tool used for task automation. The company, Zapier Inc., is located at 548 Market St. #62411, San Francisco, CA 94104, USA, and can be contacted via email at contact@zapier.com. Their privacy policy is available at https://zapier.com/privacy/.
- Google: A tool used for [specify purpose]. This service is provided by Google LLC, located in Mountain View, California, USA, with the Privacy Shield certification between the EU and the USA, which can be consulted at Privacy Shield EU-US. For more information, visit Google Privacy Policy.
- Webempresa: Provides website hosting services. The European headquarters is located at C/ Almagro 11 6º 7ª 1, 28010 Madrid (MADRID), Spain, and their privacy policy is available at https://www.webempresa.com/en/legal-advice.html
- Calendly: Used for scheduling meetings. The company is located at 1315 Peachtree St NE, Atlanta, GA 30309, USA, and can be contacted at support@calendly.com. They are certified under the Privacy Shield between the EU-US and Switzerland-US, which can be consulted at Calendly Privacy Policy.
- Typeform: Used for online forms and surveys. The company, Typeform SL, is located at Carrer Bac de Roda, 163, local, 08018 Barcelona (Spain). They can be contacted at support@typeform.com, and their privacy policy is available at Typeform Privacy Policy.
- Facebook Pixel: An analytics tool for advertising, used to track user actions on the website. This service is provided by Facebook, Inc., located at 1601 Willow Road, Menlo Park, CA 94025, USA, and if located outside the USA or Canada, the data controller is Facebook Ireland Ltd. The EU-US Privacy Shield certification can be verified at Privacy Shield Facebook. For more information, visit Facebook Privacy Policy.
- Google Analytics: A web analytics service to see website usage statistics. This service is provided by Google LLC, located in Mountain View, California, USA, and is certified under the EU-US Privacy Shield, which can be verified at Privacy Shield EU-US. For more information, visit Google Privacy Policy.
- Zoom: Used for video conferencing. This service is provided by Zoom Video Communications, Inc., located in San Jose, California, USA, and is certified under the EU-US Privacy Shield, which can be verified at Privacy Shield Zoom. For more information, visit Zoom Privacy Policy.
- WhatsApp: A tool used for communication with users, clients, and participants. The company, WhatsApp Ireland Limited, can be contacted via WhatsApp Contact and their privacy policy can be viewed at WhatsApp Privacy Policy.
In specific cases, THE WEBSITE MANAGER may use applications or tools not included or named in this list, where this is deemed a better option to complete a specific task. In such cases, THE WEBSITE MANAGER will notify users, clients, or participants accordingly.
NEWSLETTER POLICIES
These policies are always considered complementary to the terms and conditions outlined on the website, and both apply in case of any dispute. The privacy and intellectual property policies will be the same as those stated in the terms and conditions on the website.
«Newsletter» refers to the periodic digital bulletin sent to subscribers via an external email service provider, to which the user has voluntarily subscribed.
THE WEBSITE MANAGER is not obliged to send the newsletter at defined intervals and is free to do so as it sees fit. The user can always exercise their rights to access, rectification, cancellation, or opposition by following the instructions provided at the footer of the newsletter.
The user must not share the newsletter’s content with third parties, as this would violate the copyright of THE WEBSITE MANAGER. The only distribution channel permitted is one managed and/or authorized by THE WEBSITE MANAGER.
THE WEBSITE MANAGER will not be responsible for third-party content included in the newsletter, and any disputes must be addressed directly with the individual or company mentioned.
All material in the newsletter is protected by copyright in favor of THE WEBSITE MANAGER, and in the case of third-party content, THE WEBSITE MANAGER has the necessary authorization to use it as agreed with the author.
DATA RETENTION
For personal data provided for billing and purchasing products or services, these will be retained for the legally applicable time by the platform handling the billing.
For data provided for newsletters and blog comments, the data will be retained for as long as the data subject wishes to remain on the subscription list. They can unsubscribe at any time, either automatically via the newsletter or by writing to informacion@lyarte.com.